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Thank you for choosing RoundBound Clothing.
We are committed to providing high-quality products and outstanding customer service. If, forany reason, you are not fully satisfied with your purchase, our Refund and Return Policy is designed to ensure a straightforward, hassle-free experience.
Eligibility for Returns
We accept returns for eligible items within 3 days of delivery. To qualify for a return, the product must be unused, undamaged, and in its original packaging. Please note that certain
items, such as [specific non-returnable products], may not be eligible for return due to hygiene reasons.
Initiation of Return
To initiate a return, please follow these steps:
Contact our customer support team at [customer email] or via our dedicated customer support hotline, stating your intention to return.
Provide essential details, including your order number, the item(s) you wish to return, and the reason for the return.
Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part, such as receiving a damaged or incorrect product. We recommend using a reliable
shipping service with tracking to ensure the product’s safe return. Please note that we are not responsible for any loss or damage that occurs during return shipping.
Product Inspection and Approval
Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility requirements outlined in Section 1. If the item is approved, we will initiate the refund process.
If it does not meet the eligibility criteria, we will notify you, and the item will be returned at your expense.
Refund Process
Once the returned item is approved, the refund will be processed through the original payment method used at the time of purchase. Please allow some time for the refund to reflect in your account, as processing times may vary by bank or payment provider.
Refund Exceptions
Partial or ineligible refunds may apply in certain cases, such as:
Products that are not in their original condition, damaged, or missing parts.
Products returned after the specified return period.
Items that are non-returnable for hygiene reasons (as outlined in Section 1).
Customer Support
If you have any questions or need assistance with refunds and returns, please don’t hesitate to contact our customer support team. We are here to help and ensure a satisfactory resolution.
Note: This Refund and Return Policy is subject to change without prior notice. The latest version will be posted on our website and take effect immediately upon posting.
Thank you for choosing RoundBound Clothing. We value your satisfaction and will strive to address any issues to make your shopping experience exceptional.